Shipping Delay Notice
Notice Regarding Delivery Delays in Japan
We would like to inform you that deliveries in Japan may experience temporary delays due to upcoming public holidays.
According to the latest notice from our local carrier Sagawa Express, delivery services will be suspended from December 27 to December 31 during the holiday period. As a result, parcel accumulation may occur, and delivery times are expected to be delayed by several additional days after services resume.
Please note that even if a delivery date or time was selected at checkout, orders may take longer than usual to arrive during this period.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. Our team will continue to monitor the situation closely and make every effort to ensure your order is delivered as soon as possible.
If you have any questions, please feel free to contact us at service@custype.com.
Best regards,
Custype Team
Date: December 25, 2025
Holiday Shipping Delay Notice (All Countries)
Due to upcoming international holidays, including Christmas (Dec 24–26, 2025) and New Year (Dec 31, 2025 – Jan 2, 2026), shipments to all countries may experience temporary delays.
During this period, the following stages of international shipping may be affected:
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International flights
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Customs clearance
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Package scanning and transit
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Final delivery
As a result, some orders may arrive later than the estimated delivery time, and tracking updates may be delayed.
Please rest assured that all orders are being processed as usual. Once holiday operations resume, logistics providers will continue deliveries as quickly as possible.
Thank you for your understanding and patience.
If you have any questions, please feel free to contact our customer support team custype@service.com.
The Custype Team
Date: December 22, 2025
Notice Regarding Delivery Delays in the United States
We recommend that customers ordering to the United States plan for potential shipping delays due to current USPS service disruptions. While all orders are being processed and shipped as scheduled, delivery times may be longer than usual in certain areas.
Areas affected include:
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Winter weather impacts
Winter weather in the Northern Plains, Great Lakes, Ohio Valley, and Northeastern U.S.
(Montana, North Dakota, South Dakota, Minnesota, Wisconsin, Iowa, Illinois, Indiana, Kentucky, Ohio, Virginia, West Virginia, Michigan, Pennsylvania, Massachusetts, Maryland, District of Columbia, New York, New Jersey, Vermont, Connecticut, Rhode Island, New Hampshire, and Maine) may impact the processing, transportation, and delivery of mail and packages. -
Flooding impacts
Flooding in the Pacific Northwest U.S. (Washington state) may impact the processing, transportation, and delivery of mail and packages.
For the most up-to-date information, please refer to the official USPS service alerts: USPS Service Alerts.
We sincerely appreciate your patience and understanding during this time.
If you have any questions, please feel free to contact us at service@custype.com
Best regards,
Custype Team
Date: December 14, 2025