FAQ

  • 1. We support direct website inquiry of logistics status. You can click the link to enter the order number and email address.

    2. You can also check the email address you left when you placed the order. After the order is shipped, you will receive an email notification. You can click to view and track your order.

  • We support free shipping, except that some countries cannot deliver free due to regional and policy reasons. Please this link for details.

  • Generally speaking, delivery to Japan takes 5-7 business days, and delivery to the US takes 8-14 business days. The specific delivery time depends primarily on the local logistics provider.
    For other countries, please click this link for detailed delivery times.