Customization process:
- Contact and communication. You can contact our customer service team by email at service@custype.com. Explain your customization requirements to us in detail and we will serve you wholeheartedly.
- Quotation and ordering. We will provide a tailored price quotation based on your specific requirements. After you confirm the price, you can place an order as needed.
- Production and delivery.
a. Production time: Customized products usually take about a week to produce, depending on the complexity of the customization.
b. Confirmation and delivery: After the product is produced, we will ship the order to the address you provide according to the standard or expedited shipping method you choose.
Notice:
- Please contact us to confirm before purchasing so that we can confirm the relevant details of the customized product for you.
- No refund will be given after customization because the product is unique. If there are any quality problems (such as defects, etc.), please contact us for after-sales solutions.
Create your own personalized phone case set with Customized Letters! Choose your favorite letters to design a unique phone case that reflects your style and creativity. Start customizing now to showcase your individuality!
Free Shipping
Orders are processed 1~2 days before shipping. Select the shipping method at checkout.
Out of consideration for logistics timeliness and customer experience, free shipping channels are not available in a few countries. Find out more HERE.
Return& Refund
We offer a 30-day return or exchange on all unused online purchases. Find out more HERE.
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